Terms of Service
1. Who we are
ONCHAIN INFOTECH LLC ("we," "us," "our") is an independent educational resource operated by Onchain Infotech LLC, a limited liability company registered in Delaware, United States (File No. 1078828). Registered office: 2915 Ogletown Road, Newark, DE 19713, United States.
This website provides general educational information about blockchain networks, digital-asset wallets, transactions, and security practices. Content is not personalized technical support or financial, investment, tax, or legal advice.
We are not affiliated with, endorsed by, or acting on behalf of any cryptocurrency exchange, wallet provider, blockchain network, or hardware brand.
2. Scope of our services
- General educational explanations of blockchain and wallet concepts
- Informational guides about transaction statuses and common security practices
- General troubleshooting pointers to help readers find official documentation
- Access, hold, transfer, or recover cryptocurrency or other digital assets on your behalf
- Operate as an authorized support desk for any wallet, exchange, or hardware company
- Provide financial, tax, legal, or investment advice
- Ask for your seed phrase, private keys, wallet password, 2FA codes, or complete account credentials
3. Important security notice
Never share your seed phrase, private keys, wallet recovery phrase, account passwords, or one-time security codes through this website or with anyone claiming to represent ONCHAIN INFOTECH LLC.
4. Contact and communications
Contact details are provided for questions, corrections, or feedback about the website's educational content. A phone number or email address does not imply affiliation with any wallet, exchange, blockchain network, or hardware manufacturer.
5. Educational information; no guarantee
We aim to make the information on this website useful, but blockchain networks, wallet products, and their rules can change. We do not guarantee that all content is complete, current, or applicable to your specific situation.
6. Your responsibilities
- Use the content for general educational purposes, not as personalized advice
- Keep wallet credentials, recovery phrases, private keys, passwords, and one-time codes secret
- Check current instructions with the relevant official network, app, device, or wallet provider
- Independently verify network, address, and transaction details before taking action
7. Third-party software and hardware
We may reference third-party products or apps to explain common troubleshooting steps. This does not mean we are affiliated with those providers. Use of third-party software or hardware is entirely at your own risk.
8. Limitation of liability
To the maximum extent permitted by law, ONCHAIN INFOTECH LLC is not liable for indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of our website or services, including loss of digital assets or financial losses.
9. Privacy and data handling
Our Privacy Policy explains how we collect, use, retain, and protect the information we receive from website visitors. By using our website or contacting us, you consent to the data practices described in that policy.
10. Service availability and changes
We may update, suspend, or discontinue any part of our website at any time without notice. We may also modify these Terms from time to time. Continued use of our services after changes are published constitutes acceptance of the revised terms.
11. Governing law
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles.
12. Contact us
Email: info@onchaininfotechllc.com
Phone: +1 (510) 736-5211
Onchain Infotech LLC · Delaware File No. 1078828
Registered office: 2915 Ogletown Road, Newark, DE 19713, United States